Refund Policies

 

General Policy

 

  • A Class Withdrawal Request Form is required to accompany each request.

  • Proof of payment is required

  • All deposits are non-refundable and non-transferable to another participant

  • Refund requests are date sensitive and will not be accepted after the program has ended.

  • Refunds will be issued using the original method of payment.

 

Classes

 

  • Class Withdrawal Policy

    1. Intro classes (5 weeks) are not eligible for a refund after the first class has started, unless a doctor’s
      note is provided accompanied with completed refund form. The deposit is non-refundable and non-transferable.

    2. A refund of the full session cost (excluding the $65 deposit) will be given up to 14 days prior to the start of session, provided the refund form is completed and submitted to the office prior to the first class.

    3. If the session has started, a refund for the remainder of the session will be issued following review of the Withdrawal Request with 30 days written notice. The refund will be processed after the 30 day window.

 

Parties

 

  • Parties may be transferred to a different date or time, subject to availability, without loss of deposit, with a minimum of two weeks’ notice.

  • No refunds or credit will be given for any party.

Drop In Sessions

 

  • No refunds or credit will be given for drop in sessions

 

Camps

 

  • Refunds of 80 % of the camp fees will be given with a minimum of 2 weeks
    advance notice prior to the start date of the camp.

  • The Refund Request Form must be completed and submitted to the office.

  • Pro-rated refunds are NOT given for days absent unless a doctor’s note is provided with the Refund Request Form and submitted to the office for review and evaluation by management.

Closures due to Weather

In the case of extreme weather where we need to close the gym for our own safety as well as the safety of others, we will not be offering make up classes or refunds at this time.